With 24 years of extensive experience in delivering IT services, Naveen has worked in a variety of roles consisting of Program and Service Delivery Management, Service Strategy and Development, Managed Service conceptualization, Management Consulting, Business Process Re-Engineering, IT Strategy implementation, Oracle Technology Consulting, Solution Architecting and Technical Pre-Sales.
Naveen has Strong Experience in ERP application systems, databases, and middleware administration, scoping-planning-designing, upgrades/migrations, failover, and high availability setups. Successfully building and managing large high-performance teams around Technology, Applications Management Services, Upgrade & Remotely Managed Support has been an important part of his experience.
Naveen has strong experience in Service Conceptualization, Estimation, Delivery Methodology in IT Services. Naveen has strong experience in implementation of Service Delivery frameworks like ISO -20000 and ISO -27000.He is responsible for overall governance and management of the off-shore delivery support and maintaining effective communications between the customer, offshore-onsite delivery teams.
Jupinder Singh Bedi has strong exposure in designing, developing and implementing technical infrastructure that led organizations to be distinguished among the top Managed Service Providers.
He has 21+ years of experience and worked with different industry sectors including Ecommerce, Healthcare, Telecom, IT Services and Consulting. He drove development and execution of Global Colocation/Datacenter strategy as a leader in innovative technologies to create the most efficient, reliable, secure and customer friendly IT Infrastructure, ensuring appropriate cost reductions to gain greater efficiencies. Ensured the utmost level of accessibility of mission critical software/services & systems available to client base; partnered with infrastructure team to develop IT Infrastructure designs.
Amit is an accomplished consultant with demonstrable track record of achieving results in a complex environment; with over 20 years of progressive experience in professional services, business and technology focused roles, covering all facets of project delivery including planning/management, project mobilization/kick off, PMO, transition to operations, service delivery management and project recovery.
Experienced in a range of methodologies and approaches including Waterfall, Agile, Scrum, ITIL and Lean process improvement.