With 24 years of extensive experience in delivering IT services, Naveen has worked in a variety of roles consisting of Program and Service Delivery Management, Service Strategy and Development, Managed Service conceptualization, Management Consulting, Business Process Re-Engineering, IT Strategy implementation, Oracle Technology Consulting, Solution Architecting and Technical Pre-Sales.
Naveen has Strong Experience in ERP application systems, databases, and middleware administration, scoping-planning-designing, upgrades/migrations, failover, and high availability setups. Successfully building and managing large high-performance teams around Technology, Applications Management Services, Upgrade & Remotely Managed Support has been an important part of his experience.
Naveen has strong experience in Service Conceptualization, Estimation, Delivery Methodology in IT Services. Naveen has strong experience in implementation of Service Delivery frameworks like ISO -20000 and ISO -27000.He is responsible for overall governance and management of the off-shore delivery support and maintaining effective communications between the customer, offshore-onsite delivery teams.